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Privacy Policy

Effective Date: June 11, 2026

At GrowsRoots, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)

Non-Personal Information

IP address
Browser type and device information
Website usage data
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and delivery updates
Improve our website, products, and services
Prevent fraudulent transactions
Comply with legal obligations
Send promotional communications (only where permitted by law)

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Payment gateway providers
Shipping and logistics partners
Technology and website service providers
Government authorities or legal bodies when required by law

All third-party partners are expected to maintain appropriate security measures.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic and performance
Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide services
Maintain business records
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce agreements

7. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent for marketing communications
Request information about how your data is processed

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review their privacy policies separately.